Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Product inquiries and specifications
• Communication preferences
• Payment and billing information (when applicable)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Search terms used to find our website

How We Use Your Information

We use the information we collect for the following purposes:

• Process and respond to your inquiries and requests
• Provide product information and quotations
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and unauthorized access
• Analyze website usage and performance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your personal information in a structured format
• Objection: Object to the processing of your personal information
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors influencing our retention periods include:

• The nature of our business relationship
• Legal and regulatory requirements
• The purposes for which we collected the information
• Your preferences regarding retention

International Data Transfers

If you are located outside of India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located. We ensure appropriate safeguards are in place to protect your personal information during such transfers.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.